Evontis Elite FAQ's


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Ionized Water General

What is Evontis Water™?

Evontis Water™ is ionized, alkaline, micro-clustered water that is filtered to 99.9% purity.

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What are the benefits of drinking Evontis Water™?

There are so many benefits associated with drinking Evontis Water™. The antioxidant content contained within our water alone is enough of a benefit of itself. However, Evontis Water™ includes several other key properties that provide additional benefits. To understand the full spectrum of the benefits of Evonits Water™, please visit our product showroom and click on our Evontis Elite Water Ionizer.

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What is the best way to introduce Evontis Water into my lifestyle?

For the average person we recommend starting out at a level of 7.5pH – 8.0pH (level 1) for the first three weeks, then increasing to a level 9.0pH (level 2) for the following three weeks, and then to a level 9.7 (level 3). A good guide for how much to drink is about 6-8 glasses a day, or half your weight in ounces daily.

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Why is ORP (oxidation reduction potential) important?

For the average person we recommend starting out at a level of 7.5pH – 8.0pH (level 1) for the first three weeks, then increasing to a level 9.0pH (level 2) for the following three weeks, and then to a level 9.7 (level 3). A good guide for how much to drink is about 6-8 glasses a day, or half your weight in ounces daily.

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How does the Evontis Elite ionizer create Evontis Water™?

Ordinary tap water is directed across platinum titanium plates which have positive and negative electrical charges. The alkaline and acid water is divided via an electrolysis process and what is left is pure alkaline water, or Evontis Water™.

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How long will Evontis Water™ maintain its beneficial properties?

Depending on the storage container, Evontis Water™ can hold its properties for several days. Evontis Water™ is always best when it is immediately consumed directly from your Evontis Elite Ionizer.

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How does the Evontis Elite Ionizer system compare to other ionizer systems on the market?

The Evontis Elite machine has 9 of the largest platinum, titanium plates available on the market coupled with sufficient power, ultra filtration and many other advanced features. All of these quality features in conjunction with our Elite Quality, Elite Service and Elite Support puts us at the top in the premium ionizer category.

Q: Does Evontis have the "medical device approval" from Korea?

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Does Evontis have the "medical device approval" from Korea?

Yes. The Evontis Elite Ionization System is certified by the Korean FDA as a medical device.

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Are there any negative effects from drinking Evontis Water™?

No, there are no negative effects caused by drinking Evontis Water™? However, since every person is different, your body will ultimately be the best source for the answer to this question. If you are concerned in any way about drinking alkaline water, please consult a medical professional.

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How will Evontis Water fit into my exercise regimen?

Many people, as well as some star athletes find that Evontis Water™ provides them with a boost of energy during their workout as well as keeping them super hydrated. After workouts, Evontis Water™ may help to alleviate lactic acid buildup.

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What are the benefits of dual filters?

Our Elite Ultra Filtration System ensures that your water is filtered to .01 microns. This ultra fine filtering technology is the same micron level technology used in kidney dialysis machines.

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How does ionized, Evontis Water™ water taste compared to conventional water?

Evontis Water™ tastes pure, clean and refreshing, the way water is meant to taste.

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Who should drink Evontis Water™?

Everyone, except for infants and people with certain medical conditions, can benefit from drinking Evontis Water™, even your canine and feline pets. If you have certain medical conditions, please consult your physician before drinking Evontis Water™ as you would with any new dietary program.

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Can a person become too alkaline?

With all of the acidic foods and beverages that we eat and drink on a daily basis, developing Alkalosis is extremely rare. Customers who drank as much as 2 gallons of alkaline level 10 pH water a day had positive results. On the other hand, it is much more common to develop acidosis, a disease where the pH of our blood falls below the average pH of 7.35. Acidosis creates a pH balance upset within the body and allows for diseases to flourish, which is why it is so important to try and maintain a balanced pH within the body. The pH of your blood can be measured taking a sample of your saliva or urine and testing it by using pH test strips. As always, if you have certain medical conditions or concerns please consult your physician before drinking alkaline water as you would with any new dietary program.

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Where is the Evontis Elite Ionization System manufactured?

The Evontis Elite Ionization System is made in an ISO (9001 and 14,001) certified factory in South Korea. South Korea is known for alkaline water technology. Actually, in South Korea 1 in 5 households have a water ionization system, and most Korean hospitals have commercial water ionization units.

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What is the warranty on the Evontis Elite Ionizer System?

Your purchase is covered by our Evontis Elite Lifetime Warranty.

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How often do I have to replace the filters on the Evontis Elite Ionizer System?

You will need to replace your filters approximately every six months, and for your convenience, you can register for our automatic shipping method so that you will receive the filters when you need them. In addition, our Evontis Elite Ionizer System will alert you approximately 2 weeks before your filters need to be changed.

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Can we make ice cubes and how does this affect the result of the "orp's", "ph" etc.?

Freezing ionized water will have very little effect on the pH and ORP.

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Company General

How do I place an order?

You can simply log on to www.evontis.com and create an account to place your order. If you already have an account you can simply login and place your order online.

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Who pays for the shipping when a customer needs to ship the machine back for a repair?

If the machine is being shipped to our repair center due to manufacturer defect or failure, or was damaged in the initial shipping, and it is within the first 60 days, then Evontis covers the cost of shipping. After 60 days, it is the responsibility of the customer to cover the cost of shipping to and from the Evontis repair center.

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How does Evontis handle a situation where the machine has been damaged during shipping?

If a unit is damaged, then we will replace the entire unit and pay to have the broken unit sent back.

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How long does it take from the time an order is placed until delivery?

We ship all orders out the same day as long as they are in by 3pm EST. Please allow 5-7 business days for standard delivery.

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Do I get a confirmation that my order has shipped?

Yes, you will receive a confirmation that your order has shipped. Be sure that we have your correct email address on file. Technical

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Technical

How do I install my ionizer unit?

Evontis did extensive research to ensure that the Evontis Elite Ionization System is easy to install. Please refer to the machine installation instructions provided in your manual, or refer the installation DVD provided with your unit.

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Is it necessary to hire a plumber to install my Evontis Elite Ionizer System?

No, for the average person the Elite Ionization System should be easy to install in about 5-10 minutes.

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How long will it take to install a water ionizer?

Usually in about 5-10 minutes. Refer to the user guide or DVD for installation instructions.

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Do you suggest that we keep our under the sink reverse osmosis system and use in conjunction with your unit?

If you have hard water or water that has a very high TDS then you can keep you Reverse Osmosis unit. You will need to use our re-mineralizing filter to add the essential minerals back into your water. A reverse osmosis machine removes all minerals, so the ionization process cannot be performed without first adding minerals back into the water with a re-mineralizing filter.

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How does ionization, in its filtering process, differentiate between minerals, total dissolved solids, and yet it claims to retain the calcium and magnesium and other beneficial minerals? How can the technology eliminate chlorine, etc., but keep only the calcium and magnesium, etc?

Filters are designed to eliminate various substances based on their makeup and design. Our filters are made of active carbon and various types of ceramic. Active carbon is the standard for removing many substances including chlorine, etc. (filtered to .01 microns). The second filter handles the mineralization process to ensure proper levels of alkaline minerals are present.

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Do you provide technical support? What type?

Yes, we have technicians on staff that can assist with questions, installation, and any other technical issues.

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What countries electrical systems are compatible with the Evontis Elite Ionizer System?

All of our machines are compatible with both 110 and 220 volts. There is no additional transformer needed, only a plug adapter.

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What is meant by "untreated well-water" and "non-potable water"?

These terms refer to basically "raw" water from a well. Well water needs to have a pre-sediment filter or an entire home filter before coming into contact with our water ionizer, or the warranty will not hold. Please contact us if you have well water and we will be happy to help you get your machine setup properly.

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Do I absolutely have to use my tap water with the water ionizer or can I use my bottled water I get delivered?

A Flojet 5 Gallon Pump which is designed to pump water from a 5 gallon water bottle to a sink faucet or refrigerator ice machine is available for purchase (available online through several retailers). This could also be used to pump bottled water from the 5 gallon container to the Water Ionizer. All that would be need is the necessary fittings (available at any hardware store) to use the Flojet Pump to deliver water to the Water Ionizer.

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Will I need any additional parts to install my new water ionizer?

If you currently have a standard screw thread then the faucet diverter that comes with the system should work just fine. Only about 1% of all taps do not have this type of screw thread. If you have any challenges fitting the diverter to your faucet, then please make a note of your faucet type and bring this information with you along with the diverter to your local hardware store in order to purchase any additional necessary parts.

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Distributor FAQs

What kind of marketing support do you provide to EBOs?

As an EBO, you are entitled to a replicated website as well as a variety of promotional videos. In addition, our pHave energy packets are a great way to give samples to potential customers. The boost of energy that they experience from our healthy energy drink may be just what is needed to peak their interest to help you get your next sale. While all of these support materials are wonderful, one of the best ways to create a buzz is simply by sharing the Evontis Water™ and allowing them to experience the wonderful benefits for themselves.

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How do I become an EBO?

You will need to be sponsored by an active Elite Business Owner. If someone has approached you about Evontis, please contact that person and they can help get you started. If you found out about us through your own research, then we can help you contact an active EBO to become your sponsor. Please click here to get started. (Link to Join Now Link) Becoming an EBO only costs $99 and gives you everything you will need to run your own Evontis business. In addition, you will have access to a very robust back office for 6 months at no additional charge! You can run your entire business from your backoffice, get reports, etc. Following the initial 6 month period, you will be charged just $4.99 per month for continued use of these great tools.

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What are the benefits of becoming an EBO?

The biggest benefit of becoming an EBO, is that you can begin to earn income! You can earn up to $700 every time you sell a Healthy Home Business Kit. Plus, if you sell 20 Healthy Home Business Kits in any calendar month, you earn $20,000! In addition, you have a chance to earn residual income when you sign up additional EBOs who continually purchase products monthly as part on our auto-ship program.

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As an EBO, what type of discount do I receive?

When you become an EBO you get up to a 20% discount on most of our products and an additional 10% when you get those products on a monthly AutoShip! You control the AutoShip, which you may change or cancel at any time.

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As an EBO, can I advertise and sell the Evontis products for any price, as long as I make a profit?

As an EBO you must adhere to the pricing set forth by Evontis, especially for advertising purposes. It is against company policy to discount the product or advertise for a lower price, which includes utilizing such sales tactics as "call for a lower price" or "discount taken at cart." Any such advertising will put your EBO standing in jeopardy and may be cause for further action. Since the water ionizer industry is extremely competitive, we must avoid pricing wars at all cost.

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Do EBOs have to charge sales tax?

Yes. The US government requires that sales tax is paid on the purchase of all Evontis products. We can collect it for you and submit it on your behalf. If you want to control the process, you need to fax a copy of your Sales and Use Tax license to us.

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As an EBO, do I need a resale license?

We suggest that all of our EBOs acquire a business license. In most areas acquiring a business license is free, and you can log on and apply on line.

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As an EBO, can my customers finance through Evontis?

Yes, you can have your customer apply online to see if they are approved for financing. Your customer may be approved for a portion of the purchase price or for the entire cost.

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As an EBO, do I receive credit if a customer from my territory purchases a machine from you directly?

There are no "territories" in Evontis or most MLM companies. If a customer that you personally sponsored or a customer that is part of your organization purchases from us directly then you will receive credit and therefore a commission, as long as the product that they purchase is a commissionable product within the pay level for your title.

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Can I use the name Evontis in my web address?

No, while you can advertise our name on your website or take advantage of using our replicated website, you cannot use the name Evontis in your personal url.

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Do you drop ship?

Yes, all products are drop shipped direct from our warehouse to you or your customer. You do not have to stock any inventory. When you or your customer places an order online, we ship directly to you or your customer as well.

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Is there a blueprint or turnkey setup for selling of ionized water in a store front to encourage the selling of your product?

The key to selling in a store front is to give water away. Once people begin to drink our water, they will quickly notice the benefits and eventually they will not want to be without it. They will also like the convenience of just being able to push a button in order to obtain our refreshing water, as opposed to lugging heavy containers back to their home.

The Federal law states that you can only display a product in the store and give out samples, you may not have units on the floor for purchase. The best idea would be to sponsor the store owner and assist them in setting up a water sampling table.

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